Smartsupp

Under : LiveChat Services


Editor's Ratings
( Based on 1 expert rating )
Avg. User Ratings
( Based on 0 user ratings )

Plans starts at $ / month
0% Reviewers Recommended This Tool
Free Plan Available -

Tool's Basic Features :

  • Unlimited agents for free
  • Visitor video recording
  • Chat from smartphone or tablet (XMPP-Jabber)
  • Custom chat design
  • Automatic messages
  • Google Analytics connection

Tool's Review :

  • CRM & helpdesk integration
  • Groups
  • Shortcuts
  • Statistics
  • Multiple websites support
  • Lack of user database
  • This tool doesn’t allow you to organize visitors’ info into contacts or leads.


4.8
Expert Rating
Great
Based on 1 Review
Ease of Use:
Value for Money:
Tool Features:
Customer Support:
Vikash Kr Singh
toolsinsight.com
April 3, 2018

Smartsupp Live Chat Review, Pricing, Features, Comparison & More!

Smartsupp is one of the cheapest live chat tools that also offer its completely free version. If you are new to your business and not interested in offering customer service then the basic plan is enough for you.

But in order to access its premium features like API, Chat conversation history, Custom integration with 3rd party systems, Groups of agents, Integration with help desk or CRM, Limited access for agents and Video Recording you should go with its premium pricing plan.

It’s simple to log in to the app, and customize the chat window according to the theme of your business or website. All of your important features like visitors, history, statistics, visitor recording, administration, and settings will be present at the sidebar. It is very easy to use, and the most important completely Free Live Chat Support tool.

Read More →

  • Visitor video recording
  • Agent rating
  • Android app
  • Automatic messages
  • Block visitor
  • Chat transcripts
  • Chat transfer between agents
  • CMS plugins (Wordpress, Prestashop and more)
  • Data security (SSL encryption)
  • The look of the app
  • Paying per agent
  • No option to store the visitors records

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Smartsupp Review - Chat Service That Facilitates Real-Time Conversion With Your Website VisitorsRating:4.8 out of 5Tools Insight