Pure Chat Review: 100% Free Live Chat Software for Ecommerce Businesses

Pure Chat ReviewLive Chat solutions are implemented for connecting you directly with your visitors or customers in order to provide them the best solution without any delay.

There are many Live Chat tools and plug-ins are available in the market but rarely of them offer completely free service to their client.

Today we will discuss about a completely free Live Chat Solution – Pure Chat

Pure Chat is the Live Chat tool that offers completely free live chat service with Unlimited Chats and Unlimited Operators.

This customer interacting platform is specially designed for the small and midsize businesses, as it offers 100% free service. This tool is integrated with a range of website management platforms, such as WordPress, Squarespace, Shopify, and Joomla.

Pure Chat live chat solution is one of the advanced tool that allows businesses to directly connect with their online audience. With the help of it’s easy to use customization options, one can easily customize both of the interfaces (visitor’s interface and agent’s interface). Using its customization option you can match the look and feel of interface with your company’s website.

This tool also includes KPI tracking and monitoring tools, so you can overview your business performance at all time.

Now, you don’t need to worry about the compatibility issue. Pure Chat live chat helpdesk system can be integrated into any site or content management system you are using for your business. This tool is perfect for your business and will help you to boost sales, increase the website visitors, cut the cost of your current helpdesk and more.

 

The look of the Pure Chat

This tool is same as an instant messenger and you can also see the earlier transcripts from conversations with visitors/customers.

At the top menu, you can access the dashboard, reports and your account profile. With the help of account profile, you can modify your profile settings, set the time of availability, and more…

Via Pure Chat dashboard, you can easily track incoming chats, all your previous chats, chat agents or team members and websites.

The look and feel of this app are crystal clear and one can easily operate this tool without having any professional skill.

 

Yes, Let Me to Pure Chat’s Official Webpage 

 

Pure Chat is Suitable for:

No matter what business you are running, if you want a proper channel to interact with your visitors and customers then this Live Chat Solution is perfect for you.

If you are new in the online business or running an e-commerce store then you could take benefit from this easy-to-use Pure Chat solution. This software is completely free and perfect for all types of online business. Learn how to add Live Chat solution on your website, visit – [Extensive Guide] How To Add Live Chat Support On Your Website Easily

Pure Chat Features

Attractive Design with Customization option: It is completely awkward if your live chat interface doesn’t look and feel like your website. In order to deal with this issue Pure Chat will help you, it is very easy to customize the look of this chat tool same as your website.

Automatic Availability: This is the feature that notifies your visitors when your chat agents login to the Pure Chat website or software application.  This notification will allow your website visitors to take help from your chat agents. This will also help you to seal more sales, and deal the questions asked by your visitors related to your product or services.

Email Capture Forms: This live chat solution will also allow you to start building your email list. If your visitors ask a question while your chat agents are offline then they’ll be redirected to a contact form which collects their email address, hence you can use these emails to run effective email marketing.

Simultaneous And Neat: Now, you don’t need to struggle in generating helpdesk tickets for your visitors. As Pure Chat’s live chat helpdesk allows your live chat agents to become multitasking and dealing with more than one customer at a time. Your chat agents will be able to easily handle visitors at the same time even if they’re asking questions nonstop.

Answer Questions From Mobile: This advance live chat solution is not limited to the website or web application, Pure Chat application works on iOS, Android, Kindle, Mobile, or the web interface. So you don’t need to worry about the platform, access Pure Chat from your mobile and start dealing with your customers.

Get Started In Less Than 3 Minutes: This easy to use live chat solution is also very simple to install. According to the Pure Chat officials, you can install the live chat helpdesk on your website within less than 3 minutes. It includes a massive list of integrations, plugins, and tiny code snippets but you might see that their claim true.

Connect To Almost Any App Using Zapier: If you are not satisfied with its integration and want to connect it with your favorite applications or platforms then you can use Zapier for this. This is very simple and you don’t need any professional skill in order to connect through Zapier.

 

Also Read: 9 Live Chat Mistakes You Should Avoid Right Now To Increase Your Sales in 2018

 

Pure Chat Pricing Plans

Free Plan

  • Unlimited Live Chat
  • Unlimited Users
  • Full Customization
  • Engagement Hub
  • Transcripts
  • All Integrations
  • Use on Up to 3 Websites

Pro Plan – $99 per month

  • Everything in Free, plus:
  • Realtime Analytics
  • Visitor Tracking
  • Contacts
  • Unlimited Websites
  • SMS Notifications
  • Remove Branding

 

Technical details

Devices Supported: Windows, Linux, Android, iPhone/iPad, HP-UX, AIX, Solaris, Unix, IBM OS/400, Mac and Web-based

Language Support: English

Customer Types: Small Business, Large Enterprises and Medium Business

Deployment: Cloud Hosted, On Premise and Open API

 

Yes, I Want to use Pure Chat for Free!

 

Conclusion

So, if you want to add a professional Live Chat Solution to your business and make your business customer-friendly then you should go with a professional Live Chat Tool.

To do this, it is suggested to go with Pure Chat Software, as this solution is completely free hence you don’t have to pay a single cent.

This advance customer support system is effective for all types of business, you don’t need to worry about the platform on which your website is created as this tool is compatible with WordPress, Squarespace, Shopify and Joomla.

So, go with this live chat support and make your website responsive for your customers.